My Airplane Hot Towel Rant -- Am I Wrong? - One Mile at a Time

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My Airplane Hot Towel Rant -- Am I Wrong? - One Mile at a Time

My Airplane Hot Towel Rant -- Am I Wrong? - One Mile at a Time

Posted: 15 Jun 2019 12:24 PM PDT

I have a bone to pick with people. Let me start by acknowledging that I'm a selective germaphobe and I'm also really bad at science (great combo, I know!), so I might end up being totally off base here. That's a risk I'm willing to take. Heck, I'd much rather be proven completely wrong on all of this, because when I can stop being disturbed by what everyone around me on planes seems to be doing.

My friend Matthew at Live and Let's Fly writes about how SAS is cutting hot towels on short haul flights, in the name of the "environment." What I find interesting about the story is how Matthew uses hot towels on planes. To be clear, I'm not trying to single people out, because lots of people take the same approach Matthew does.

Matthew talks about the importance of hot towels on planes, saying:

It's also hygienic; by using it to clean our faces, then hands, then tray tables we cut down on illness

What's used in airplane hot towels?

First of all, let's be clear about what airplane hot towels are. Airlines have trays of towels, and then they pour hot water over them from the airplane's water tank. Some airlines will put a mild scent into the towels as well, be it a lemon or rose scent. But that's it — they're not super soaking them with La Prairie anti-aging skin caviar.

With that in mind, I have a couple of concerns here in terms of how people use airplane hot towels.

Why do people wipe their faces with hot towels?

This isn't the part I'm that confused about, but I'll mention it nonetheless.

I didn't used to be big into skincare, though having a husband who is militant about it has changed me. Every morning and night I have to use a cleanser and moisturizer, and that's only the beginning.

But even before I did that, I never understood why people used airplane hot towels to wipe their faces:

  • Of course it's great to wash your face, even if that would ideally involve using a cleanser
  • But if you're someone who uses a moisturizer, wouldn't you want to moisturize after removing whatever is on your face? I realize everyone has different skin, but my skin gets dry if I wash my face but don't put on moisturizer

I'm not saying people shouldn't wash their faces on planes. Quite to the contrary, I'll sometimes go to the lavatory, wash my face with cleanser, and then apply moisturizer. Flying dries out your skin. But it seems that wiping down your face without moisturizing makes the situation worse, rather than better.

Just as I couldn't use a warm towel in a restaurant in Japan to wipe down my face, I also wouldn't use one on a plane right before my meal in that way.

Order of hot towel operations

The above is very much a personal choice. If people want to use a warm towel to dry out their skin without any moisturizer, then so be it. 😉

But Matthew suggests that the most hygienic thing to do is to clean your face, then clean your hands, and then clean your tray table.

It sure seems sort of disgusting to me to clean your face and hands, and then rub whatever is on the towel all around the tray table. Maybe science disagrees with me — and please tell me if it does — but the optics of that sort of disgust me, if nothing else.

How I use airplane warm towels

I never use an airplane warm towel offered before a meal to clean my face. Ever. I might go into the lavatory and wash my face and then apply moisturizer, but that's it.

Personally I use an airplane warm towel just to clean my hands, or to clean my tray table and seat, but not both. I'll often go to the lavatory shortly before the meal and wash my hands, and if that's the case then I just use the warm towel to wipe down the tray table.

I'm curious how you guys feel about this. Again, I'm not trying to single out Matthew (who is a good friend), because tons of people do this, and I just don't get it. It seems unsanitary, but I could totally be in the wrong here:

  • How do you use hot towels on planes?
  • Scientists and skincare experts, can you chime in? Is using a warm towel on your face and not moisturizing good for you? Is it hygienic to wash your face, then hands, and then tray table with the same towel?
  • Is anyone as confused by hot towel use on planes as I am?

PS: I knew my massive photo library of airplane hot towels would eventually come in handy!

How Bloomingdale's Is Reinventing The Beauty Shopping Experience - Forbes

Posted: 17 Jan 2019 12:00 AM PST

Bloomingdale's Cosmetics Floor Re-Opening

Benjamin Lozovsky, Lozophoto

Department stores are in the battle for their lives. Classed in the category of general merchandise stores in Census Department's Monthly Retail Trade Survey, department stores, excluding discounters, shrunk 2.1% year-over-year through October 2018, as compared to the entire general merchandise category, which posted healthy 3.5% growth.

In the last ten years, department stores have experienced a massive 30% drop in sales.

Department store sales 2007-2017

Unity Marketing

Nowhere is a department store's battle for survival more critical than in the beauty department , often the most productive selling spaces in a department store in terms of dollars per square foot.

With Sephora, Ulta and e-commerce players chipping away at what was department-store dominance in premium beauty, department store beauty departments are the front line of battle, with Macy's, Saks Fifth Avenue and Barney's giving makeovers to their beauty departments recently.

Now Bloomingdale's 59th Street flagship joins the fray with a totally reimagined beauty department that spreads across four floors. Unveiled today, it may be the biggest, boldest idea of what a department store like Bloomingdale's can bring to its customers and the beauty brands that make their home there.

Bloomingdale's new face of beauty

In his classic book, Like No Other Store, the late, great Marvin Traub commented on Charles Revson's famous trope, "In the factory we make cosmetics; in the store we sell hope." Traub wrote, "If cosmetics companies sold fantasy, we set out to be the dream factory."

Bloomingdale's executive team and its beauty brand partners have been dreaming about what its next-generation dream factory needs to be.

I met with Francine Klein, vice chairman and GMM for shoes, handbags, fashion accessories, fashion and fine jewelry, cosmetics and outlets, and Stacie Borteck, vice president and DMM for cosmetics, to discuss the new face of beauty at the 59th Street flagship store.

Klein and Borteck are hoping their dream will become a nightmare for competitors. And with success behind them, the concept will be rolled out to other Bloomingdale's stores across the chain.

"We are creating a playground for the beauty and fragrance world," Klein shares, as she explains that the new beauty vision is part of the company's total flagship renovation that started last year with the home and ready-to-wear worlds.

"Our mission is to create energy and excitement that radiates throughout the store," Klein continues. " It's retail as theatre. It's entertainment that customers can't get at home shopping. "

Lancome at Bloomingdale's 59th street store

Benjamin Lozovsky, Lozophoto

Here is how Bloomingdale's sets its new stage for beauty.

First impressions count

Unlike Saks Fifth Avenue's flagship, which moved its beauty and fragrance department from the first to second floor last year, Bloomingdale's remains committed to beauty making a grand first impression on the customer.

On entering the store, the customer walks a red carpet through a space that is more open and engaging than before with "play stations" that invite the customer to test and try new products.

"This is our customer's first start on her journey throughout the store," Klein says. "It's her first impression and we designed it to be spectacular."

Throughout our conversation, Klein and Borteck refer to the customer as "she," though men can find plenty there as well, either for their own grooming needs or as gifts for their significant other, like in the newly imagined Fragrance Hall.

Hitting on all five-sensory cylinders

With plenty of new things to touch, see and experience on the main floor, Bloomingdale's is adding new ways to engage through scent in an expanded fragrance space.

"Fragrances have been a growth driver for us," Borteck says. "Our customers tell us they are looking for more luxury fragrances to expand her portfolio, so we added about 25% more space to the Fragrance Hall and 14 new brands like Creed."

Creed in Fragrance Hall at Bloomingdale's 5th street store

enjamin Lozovsky, Lozophoto

Also new in the Fragrance Hall is Hermetica, a molecular fragrance, alcohol-free collection, which gets its first brick-and-mortar showing here, and Le Labo, which hand-blends scents with personalized labels at time of purchase.

Set in a square layout, the Fragrance Hall features individual luxury brand shop-in-shops along the perimeter, with an open shopping environment in the center. "We filled the hall with sought-after brands and spent a lot of time curating our assortment," Borteck says.

High-tech and high-touch

Adding to customers' sensory engagement will be plenty of high-tech enhancements combined with high-touch personal experiences. "We challenged ourselves and our brand partner to create state-of-the-art interactive spaces," Borteck explains.

Tom Ford Beauty at Bloomingdale's 59th Street Store

Benjamin Lozovsky, Lozophoto

Digital technology is deployed in various brands' shop-in-shop environments, like Tom Ford Beauty. It is debuting a new design concept that integrates digital with private consultation stations. Tom Ford-trained beauty advisors can record makeup application sessions for the customer, which she can take along with her products to recreate the look at home. And high-tech try-on stations allow customers to apply different looks virtually.

"Imagine being able to have a full face done without lips, then go to the play station to virtually try-on 15 different shades and textures of lipstick," Borteck says. "You can actually see what you look like without putting it on."

This is not just a fun experience for the customer, but Bloomingdale's and Tom Ford have discovered that it also encourages people to add on second and third shade purchases.

Estee Lauder also offers a virtual try-on experience as well, and Lancome introduces its first digitally powered foundation shade-matching station in the U.S. at Bloomingdale's. Charlotte Tilbury will offer a space for customers to capture their Instagram moments on the second floor, as well as a shop-in-shop on the main floor.

"Our customer is shopping more independently," Borteck explains. "While she wants beauty advisors available who are knowledgeable, she also wants to discover on her own. Technology offers that for the customer."

Beauty on every floor

The cosmetics department will span nearly 36,000 square feet on the main floor, but will include 1,100 square feet of additional selling space in beauty outposts on other floors, including an open space on the fifth floor that will showcase new products and trends on a rotating schedule.

"This is part of our concept to infuse beauty throughout the store," Borteck explains. One of those opportunistically located outposts will be an open-sell curated concept called Glowhaus on the second floor.

Glowhaus is for millennials and gets double exposure on the main floor adjacent to MAC and upstairs next to the millennial section of ready-to-wear fashion.

"Glowhaus is packed with brands trending on social media, housed in a playful open-sell environment where all the products are there to touch, try on and purchase on your own," Borteck says and adds, "This encourages cross shopping and further delights and surprises the customer."

Another open-sell concept called Wellchemist will be opened on the main floor. It features a selection of clean beauty brands which has growing appeal to customers of all ages. "Everyone is becoming more conscious of ingredients and what they put on their skin," Borteck says. "This is a new concept that we are introducing in our flagship."

"Part of our renovation was to create flexible spaces. Besides cosmetics on different floors, we left a blank canvas for event activation and new product launches," Borteck explains.

New brands and room for more

Bloomingdale's new beauty department will open with over 200 beauty brands, including 75 new to the store. Many of the new introductions will be featured in Glowhaus and Wellchemist with each adding about 30 new brands to the flagship store.

Noteworthy new brands include Armani Prive, Creed, Le Labo and Maison Francis Kurkdijan in fragrance; Becca, Glamglow, Joanna Vargas, Lime Crime, Pestle and Mortar, Shiffa, Stila and Sulwahsoo in color and skin care; Hum ingestibles and Living Proof hair care.

Personal beauty guide

With more than 200 brands to choose from, Bloomingdale's is providing expert beauty guides to help customers navigate the expanded range of offering. This personal beauty shopping service is said to be the first of its kind. These brand-agnostic beauty stylists help shoppers discover new brands that fit their needs and learn new makeup and skin care techniques.

"A customer can get their makeup done across different brands with appointments booked online," Borteck says. "Our stylists can curate product selections tailored to the customers needs and do a makeup bag refresh, like a closet overhaul for makeup."

"We see this as a compelling new service that isn't offered out there today," Borteck adds.

Services reign supreme

Rounding out the experiences for beauty customers are an expanded range of spa and beauty services. Depending on the brand, services may be free with product purchases or offered with a service charge, like the 30-minute facial for $30 in the Clarins Open Spa on the third floor. This new Clarins spa concept is a Bloomingdale's exclusive among retailers in the U.S.

Clarins Open Spa at Bloomingdale's 59th street store

Benjamin Lozovsky, Lozophoto

From head to toe, Bloomingdale's has its customers covered, including hair styling by GHD and an OPI nail bar on the second floor opening this spring. Lancome, Amore Pacific/Sulwhasoo, La Mer, Clarins, La Prairie and Sisley also offer space room services on the main store.

Like no other beauty floor in the world

The Bloomingdale's team have had their eyes on what other retailers are doing in beauty, but let their customers and the company's own unique DNA drive what it hopes to be the ultimate expression for beauty at retail.

It all comes down to expressing Bloomingdale's unique style in beauty—just as in fashion. "One of our overriding missions is to have style come together for our customers," Klein says. "Having stylists is important to us across all our different categories. They help customers create-their-own style that comes together including beauty."

In closing, Borteck shared that the concepts introduced at the 59th street flagship will begin to roll out to other stores as opportunities arise, such as in the planned renovation to its Bergen county store in New Jersey this year. Learning here will also inform two new stores coming online in Valley Fair, California and in Norwalk, Connecticut.

"We have customers who like to come into the store to shop and experience things," Klein proudly exclaims. "They want fun, excitement and service. We haven't kept our heads in the sand by not looking at what's happening in the competitive environment, but our goal is to give our customers something that is special and unique in a style that only Bloomingdale's can give ."

The 12 Coolest New Launches Coming To Sephora This Month - Refinery29

Posted: 03 May 2019 12:00 AM PDT

Now's the perfect time to get acquainted with what's new at Sephora this May — because if you're going to try out that body illuminator trend, you're going to need the right formula to give it a go. From lipstick that will inspire you to take a road trip to after-sun body care for those long days spent outdoors, there's something for whatever you're looking to stock up on for the season. Ahead, the best new beauty products to shop at Sephora this month.

11 Black-Owned Beauty Brands You Need on Your Radar - Self

Posted: 08 Mar 2019 12:00 AM PST

I became obsessed with beauty products in my early teens, after buying Bobbi Brown's classic Teenage Beauty book. During the majority of my younger years, however, I had to search the limited shelves of "ethnic" products in my local drugstore to find brands that catered to my specific beauty needs—from foundations that actually match my skin tone to conditioners that help manage my coils.

Brands developed exclusively by people of color—such as legacy brands like Aphogee and Iman Cosmetics—have been around for quite a while to those in the know but were really hard to find. The rise of the Internet and e-retailing has helped, but our culture has changed, too. "Now with the growth of the multicultural mainstream, the embracing of natural hair trends, and the continued increase in the multicultural buying power, diverse brands and companies have become more visibly prominent in recent years," Carol Mouyiaris, founder of Black Opal, tells SELF. "I think it is wonderful to see new black-owned beauty brands blaze a trail for the future." Today, it's easier than ever to find beauty essentials that work for me as a woman of color, and I can now find products that suit me at places like Sephora and CVS (you could call it the Fenty Beauty effect).

However, continuing to discover and support more black-owned beauty companies is always a priority for me, especially since there's still work to be done in order for the beauty industry to truly feel inclusive. Aisha Shannon Bates, founder of Coil Beauty, agrees. She was inspired to start her e-commerce site after disappointing shopping experiences at beauty supply stores. "It got to a point where the employees wouldn't even answer my questions about products—they just pointed me towards the weave section where they were conveniently having a sale," Bates tells SELF. "That is when I knew that I could do this way better than they were. So I created a new shopping experience that is online, bright, beautiful, customized, and filled with products made with African-Americans in mind."

Coil Beauty stocks black-owned beauty brands like Unsun Cosmetics, Mielle Organics, and others, many of which are my favorites as well and included in this list below. Keep reading for 11 of the best black-owned beauty brands to shop (and celebrate) all year round.

All products featured on SELF are independently selected by our editors. If you buy something through our retail links, we may earn an affiliate commission.

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